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Terms of Service

last updated: may 3, 2026 · effective: may 3, 2026

please read these terms carefully. they contain a binding individual arbitration clause and a class action waiver in section 23 that affect your legal rights, including your right to a jury trial and to participate in class actions. you may opt out of arbitration within 30 days of accepting these terms by following the instructions in section 23.

1. acceptance

these terms of service form a legally binding agreement between you and peacock bloom llc (“peacock bloom”, “we”, “us”, or “our”), the operator of the quill product (“quill” or the “service”). by clicking a checkbox indicating agreement, by signing up, by sending or receiving messages through quill, or by otherwise using the service, you agree to these terms and to our privacy policy, which is incorporated by reference. if you do not agree, do not use quill.

2. what quill is

quill is a consumer software product that lets you log meals, weight, and related data by texting an imessage number, and that returns ai-generated calorie estimates, macro estimates, and conversational coaching. quill also includes a web dashboard that summarizes your logged data. quill is a tracking and informational tool. quill is not a healthcare provider, a medical device, a registered dietitian service, or a mental-health service. quill is not registered with the u.s. food and drug administration and does not diagnose, treat, cure, or prevent any disease or condition.

3. eligibility

quill is intended for users 13 years of age or older. by using quill, you represent that you are at least 13. if you are between 13 and 17, you represent that your parent or legal guardian has reviewed and accepts these terms on your behalf, supervises your use of the service, and is responsible for any charges you incur. we do not knowingly collect personal information from children under 13; if you believe a child under 13 has used quill, contact us at quill.fitnesslogger@gmail.com and we will delete the account.

you also represent that you are not located in a jurisdiction where the use of quill is prohibited, that you are not on any u.s. government denied-party list, and that your use of quill complies with applicable law.

4. ai-generated content disclaimer

quill’s calorie counts, macro breakdowns, meal classifications, and coaching responses are produced by third-party large language models (currently google’s gemini models) operating on the descriptions, photos, and other content you submit. these outputs are estimates. they may be materially inaccurate, incomplete, or inappropriate for your situation. quill’s estimates can vary by 10% or more from the true nutritional content of a meal, and significantly more for complex or unusual foods. you are solely responsible for verifying any output before relying on it for a dietary, health, fitness, or lifestyle decision.

5. not medical, nutritional, mental-health, or professional advice

information you receive through quill is for informational and self-tracking purposes only. it is not medical advice, nutritional counseling, mental-health treatment, fitness prescription, or professional advice of any kind, and it is not a substitute for the advice of a physician, registered dietitian, licensed therapist, or other qualified professional. always consult an appropriate professional before starting, stopping, or changing any diet, exercise, supplement, or treatment.

6. specific health warnings

6.1 eating disorders and disordered eating

quill is a calorie- and macro-tracking product. tracking food intake can be harmful for people with eating disorders or a history of disordered eating. do not use quill if you are currently experiencing or have a recent history of an eating disorder, disordered eating, or body dysmorphia, or if you are in eating-disorder treatment or recovery, unless your treatment provider has cleared you to use a calorie-tracking tool. if you experience worsening relationship with food, body image, or weight while using quill, stop using the service and contact a qualified professional. if you are in crisis in the united states, you can contact the national alliance for eating disorders helpline at 1-866-662-1235, or text or call 988 for general mental-health support.

6.2 pregnancy and nursing

if you are pregnant, may become pregnant, or are nursing, your nutritional needs are different from those of the general adult population and quill’s default targets are not designed for you. consult a qualified medical professional before relying on quill’s estimates or targets.

6.3 medical conditions

if you have diabetes, pre-diabetes, hypertension, kidney disease, heart disease, thyroid disease, an allergy or intolerance, or any other medical condition that affects your diet, consult your physician before using quill or making changes to your eating based on quill. quill collects self-reported condition information solely so its outputs can reflect what you tell it; quill is not a clinical decision-support tool.

6.4 allergens

quill cannot reliably detect allergens, cross-contamination, or hidden ingredients from a photo or text description. do not rely on quill to identify whether a food is safe for an allergy or intolerance. always read packaging and ask the person preparing your food.

6.5 weight outcomes

quill makes no guarantee about weight loss, weight gain, body composition, or any other outcome. results vary based on adherence, individual physiology, medical conditions, medications, sleep, stress, and many other factors outside quill’s control.

7. subscription, billing, and auto-renewal

quill is offered as a paid subscription. current plans are monthly at $12.99/month and annual at $99/year (approximately $8.25/month). prices are in u.s. dollars and are exclusive of any applicable taxes. we may change prices on a forward-looking basis on 30 days’ notice; the new price will not apply until your next billing period.

your subscription will automatically renew at the end of each billing period at the then-current price for that plan, and your payment method will be charged automatically, until you cancel. cancelling stops future charges. there are no partial refunds for unused portions of a billing period except as described in section 9 or as required by applicable law.

how to cancel. you can cancel at any time from the dashboard at quill.fit/dashboard/profile. before your cancellation goes through we will ask one short multiple-choice question about why you’re leaving — your answer is optional context for us, and submitting the form completes the cancellation. when cancellation is at least as easy as signup, this satisfies the “simple cancellation” requirement under section 17602 of the california business and professions code and similar state laws.

when cancellation takes effect. if you cancel during a free trial, your access to quill ends immediately upon cancellation and you are not charged. if you cancel during a paid billing period, your subscription remains active and you keep full access through the end of the billing period you have already paid for; we will not charge you for the next period. we may, but are not required to, offer immediate cancellation with a pro-rated refund on request.

texting quill about cancellation. if you text quill words like “cancel my subscription”, quill will reply with a link back to the dashboard cancellation flow. text-only cancellation is not currently supported because we ask the short exit-survey question before processing the cancel, and that has to happen on the dashboard.

payments are processed by stripe, inc. you authorize us and stripe to charge your payment method for all amounts due. you are responsible for keeping your payment method current. if a charge fails, we may suspend the service until the issue is resolved.

8. free trial

we may offer a 3-day free trial. if you start a trial, your subscription will automatically convert to a paid subscription at the end of the trial unless you cancel before the trial ends. cancelling during the trial avoids the first charge but ends your access to the service immediately on cancellation. only one trial per person; we may decline a trial to anyone who has previously had one.

9. refunds

we offer a 30-day full refund: if you email us at quill.fitnesslogger@gmail.com within 30 days of your first paid charge and request a refund, we will refund that charge. after the 30-day window, fees are non-refundable except as required by law. the refund is for the first paid charge only and does not apply to subsequent renewals.

10. california subscribers — additional rights

if you are a california resident, california law gives you the right to cancel a subscription within 3 business days of purchase and receive a full refund. to invoke that right, email quill.fitnesslogger@gmail.com with your name, the phone number you used to sign up, and the words “california 3-day cancellation” in the subject line within 3 business days of your initial paid charge. this right is in addition to the 30-day refund described in section 9.

if you are a california resident and have a complaint about quill that we have not resolved, you may report it to the complaint assistance unit of the division of consumer services of the california department of consumer affairs at 1625 north market boulevard, suite n 112, sacramento, ca 95834, or by phone at (800) 952-5210.

11. acceptable use

you agree not to: (a) use quill to send messages to phone numbers you do not own or are not authorized to message; (b) attempt to overwhelm, abuse, scrape, reverse engineer, or circumvent rate limits or security controls of the service; (c) use quill or its outputs to provide medical, nutritional, or professional advice to other people; (d) submit content that is illegal, infringing, harassing, hateful, sexual content involving minors, or that depicts or solicits self-harm; (e) submit photos that contain identifiable third parties without their consent; (f) attempt to extract, copy, or use our prompts, system messages, or model outputs to train another ai model; (g) use quill to harm us or others.

12. your content and the license you grant us

“your content” means the messages, food descriptions, food photos, weight readings, profile information, and any other content you submit to quill. you retain all ownership of your content. you grant peacock bloom a limited, non-exclusive, royalty-free, non-sublicensable license to host, store, transmit, process, and analyze your content solely to operate and provide the service to you.

to be specific about the things our users most often ask:

this license terminates when you or we delete the relevant content, except for content held in routine system backups (which expire on their normal schedule) and content we are required to retain by law.

13. your representations about the content you submit

you represent and warrant that you own your content or have all rights necessary to submit it; that your content does not infringe any third-party intellectual-property, privacy, or publicity right; that any photo you send does not contain identifiable third parties without their consent; and that your content is accurate to the best of your knowledge. you are solely responsible for your content.

14. our intellectual property

quill, the quill name and brand, the website, the dashboard, the prompts and system messages, and all other software, designs, and content we provide are owned by peacock bloom or its licensors and are protected by intellectual-property laws. we grant you a limited, revocable, non-exclusive, non-transferable license to use the service for your personal, non-commercial purposes during your subscription. we reserve all other rights.

15. third-party services

quill relies on third-party services to operate, including sendblue (imessage delivery), google (gemini ai inference), supabase (database), stripe (payments), vercel (hosting and analytics), and posthog (product analytics). their failures, outages, or changes to their terms can affect quill. their handling of your data is summarized in our privacy policy.

16. messaging terms (imessage and sms)

quill is delivered primarily through imessage. by signing up, you opt in to receive transactional and service messages from us at the phone number you provide. message and data rates may apply depending on your carrier and plan. message frequency varies based on how often you interact with quill.

you may text HELP for help and STOP to opt out of further messages. opting out via STOP cancels message delivery only — it does not cancel your paid subscription. to cancel your subscription, use the dashboard cancellation flow described in section 7. carriers and apple are not liable for delayed or undelivered messages. imessage is provided by apple inc. under apple’s separate terms; quill has no control over apple’s service.

17. account suspension and termination

we may suspend or terminate your access to quill, with or without notice, if we reasonably believe you have violated these terms, abused the service, used quill in a way that creates legal or safety risk, failed to pay, or for any other lawful reason. you may terminate by cancelling your subscription as described in section 7 and, if you want your data deleted, emailing quill.fitnesslogger@gmail.com. on termination, sections 12 (license back to us, to the extent of remaining lawful purposes), 14, 18 through 25, and 26 survive.

18. modifications to the service and these terms

we may change the service at any time, including by adding, removing, or modifying features. we may also change these terms. if we make a material change, we will notify you by imessage or email at least 30 days before the change takes effect. your continued use of quill after a change takes effect is your acceptance of the change. if you do not agree, you may cancel.

19. disclaimer of warranties

to the maximum extent permitted by law, quill is provided “as is” and “as available” without warranty of any kind, whether express, implied, or statutory. peacock bloom and its officers, directors, employees, agents, suppliers, and licensors disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, reliability, uninterrupted operation, error-free operation, and any warranties arising out of course of dealing or usage of trade. without limiting the foregoing, we do not warrant that quill’s calorie or macro estimates are accurate, that its coaching outputs are appropriate for your situation, or that the service will be available at any particular time.

20. limitation of liability

to the maximum extent permitted by law, in no event will peacock bloom or its officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, health outcome, or substitute-service costs, arising out of or relating to these terms or the service, whether based on contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.

to the maximum extent permitted by law, peacock bloom’s aggregate liability arising out of or relating to these terms or the service will not exceed the greater of (a) the total fees you paid to peacock bloom in the twelve months preceding the event giving rise to the claim, or (b) one hundred u.s. dollars (us $100).

some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. to the extent any such exclusion or limitation is unenforceable in your jurisdiction, the affected provision will be enforced to the maximum extent permitted, and the remainder of these terms will remain in effect. nothing in these terms limits liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be limited by law.

21. indemnification

you agree to defend, indemnify, and hold harmless peacock bloom and its officers, directors, employees, agents, suppliers, and licensors from any claim, demand, loss, liability, damage, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your content, (b) your use of the service, (c) your violation of these terms, or (d) your violation of any law or third-party right.

22. informal dispute resolution

before filing arbitration or any other proceeding, you and peacock bloom agree to try in good faith to resolve any dispute informally for at least 60 days. you may initiate informal resolution by emailing quill.fitnesslogger@gmail.com with the subject line “informal dispute” and describing the dispute, the relief you are seeking, and your contact information. neither party may start arbitration or court proceedings during the 60-day period (except for small-claims actions or to seek injunctive relief). this period tolls (pauses) any applicable statute of limitations.

23. binding arbitration and class-action waiver

please read this section carefully — it affects your legal rights.

if informal resolution under section 22 does not resolve the dispute, you and peacock bloom agree that any dispute, claim, or controversy arising out of or relating to these terms or the service will be resolved by binding individual arbitration administered by the american arbitration association (“aaa”) under its consumer arbitration rules, except as modified by this agreement. the federal arbitration act governs the interpretation and enforcement of this section.

arbitration will take place in the county where you reside or, at your election, by remote videoconference. the arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction. each party will bear its own attorneys’ fees and costs unless the arbitrator awards otherwise under applicable law or the aaa rules.

class-action waiver. you and peacock bloom each agree that disputes will be resolved only in your or our individual capacity, and not in any class, collective, consolidated, mass, representative, or private-attorney-general proceeding. an arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding. if a court decides this class-action waiver is unenforceable, then the entire arbitration agreement in this section will be null and void, but the rest of these terms will remain in effect, and the dispute will be resolved in court under section 24.

small-claims carve-out. either party may bring an individual claim in small-claims court if the claim qualifies under that court’s rules.

30-day arbitration opt-out. you have the right to opt out of this arbitration agreement. to opt out, email quill.fitnesslogger@gmail.com with the subject line “arbitration opt-out” within 30 days of first accepting these terms, including your full name and the phone number you used to sign up. opting out does not affect any other part of these terms; it only means disputes between you and peacock bloom will be resolved in court under section 24 instead of in arbitration. opting out of a prior version of these terms continues to apply unless you opt back in.

24. governing law and venue

these terms are governed by the laws of the state of california, without regard to its conflict-of-laws rules. except for matters that must be arbitrated under section 23 or that may be brought in small-claims court, you and peacock bloom consent to the exclusive jurisdiction of the state and federal courts located in orange county, california, and waive any objection to venue or convenience of those courts.

25. miscellaneous

these terms, together with our privacy policy and any payment terms presented at checkout, are the entire agreement between you and peacock bloom about the service. they replace any prior agreement on the same subject. if any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in full force. our failure to enforce any provision is not a waiver. you may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, sale of assets, or by operation of law. we are not liable for any failure or delay caused by events outside our reasonable control (force majeure). headings are for convenience only. notices to us must be sent to quill.fitnesslogger@gmail.com; notices to you may be delivered by imessage to your registered number or by email if you have provided one.

26. contact

questions about these terms? get in touch:

peacock bloom llc
[BUSINESS_ADDRESS]
quill.fitnesslogger@gmail.com